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Healthcare Coordination & Support for Visitors, Families and Organizations in PEI

PEIDoctor

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Use these quick links to explore our story, team and services.

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Our Team

Contact Us

Current & Planned Projects

PEIDoctor Media Coverage

Employer, Employee & Tourism Health Resources

Advisory Board

Compliance & Privacy

PEI as a Wellness & Visitor Support Destination

Standing Committee Response

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Quick links: EndWell Management Inc. 

Healthcare Coordination and Support Services for Visitors, Families and Organizations

PEIDoctor is a Prince Edward Island healthcare coordination and administrative-support initiative operated by EndWell Management Inc.

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We help eligible visitors, individuals and organizations connect with independent licensed healthcare professionals and appropriate health-related services. EndWell Management Inc. provides non-clinical management, technology, scheduling, administrative and coordination support.

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Where a service involves a physician or other regulated healthcare professional, the professional service is provided independently by that healthcare professional. The treating professional determines clinical appropriateness, establishes the professional relationship with the patient where applicable, exercises independent professional judgment and remains responsible for the care provided.

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Our work includes coordinating eligible visitor physician consultations, medical forms and documentation, occupational-health services, educational health-information programs, health-navigation support and the development of other focused health and wellness initiatives.

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PEIDoctor does not offer PEI residents private, out-of-pocket access to physician services insured under PEI’s public healthcare system

Our Team
PEIDoctor' Janine Karpakis (1).png
Projects
Media Coverage

Thank you to all the journalists and reporters who have taken the time to tell PEIDoctor’s story. We appreciate your thoughtful questions and the opportunity to explain our work. Islanders have good reason to be proud of the professionalism and quality of PEI’s media. 

 

Contact Us

Need assistance? Our Client Support Team is available daily from 9:00 a.m. to 9 p.m. (Atlantic Time) to answer your questions and assist you with your booking. Call or text us: 902-316-1550

Phone: 902 316 1550

info@endwellpei.com

Board

Advisory Board:

Marius Croeser - Director
Dr. David Lovejoy
Dr. J Karpakis 
Roosmari Croeser 
Jennifer Rogers
Client Reviews
Visit Form5.ca
Compliance

Protecting Your Privacy

To help protect your personal health information, please do not send medical records, forms, or other sensitive documents by standard email. If your application requires supporting documentation, we will email you a secure upload link so you can safely submit your files through our encrypted document portal.

Resources

Employer, Employee and Tourism Health Resources in PEI

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  • Employer, Employee & Workplace Resource Page Here

Our Mission

EndWell Management Inc.

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Our Mission

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To help our partners succeed—and turn practical ideas into services that benefit Prince Edward Island.

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EndWell Management Inc. is a PEI-based company providing administrative, management and technical support to independent healthcare professionals.

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Our initial focus was to develop a visitor health navigation service: helping people away from home find appropriate support while contributing to PEI’s tourism economy. From the outset, our intention was to build a service that would complement and support the Island’s publicly funded healthcare system.

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PEIDoctor is not a medical clinic. We coordinate services and support the physicians who provide them. Each physician retains responsibility for patient care, clinical decisions and medical records.

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One of our objectives is to explore whether additional physician capacity—available beyond existing public-service commitments and within applicable contractual and professional requirements—can be coordinated locally for the benefit of PEI. This includes the opportunity to retain more professional and economic activity on the Island.

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As our work develops, we are also helping physicians make appropriately uninsured services, including medical forms and reports, easier to organize and deliver. By supporting scheduling, intake, communications and technology, we aim to reduce administrative burdens and help physicians focus on their professional work.

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Our approach is practical: identify a need, develop a focused pilot, learn from experience and assess whether the service can become sustainable.

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At its heart, our mission is about supporting people: visitors seeking peace of mind, professionals seeking effective support, and communities seeking lasting benefit.

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Warm regards,

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Marius Croeser

Director
EndWell Management Inc.

(Trademarks pending: Sopheria • PEIDoctor • EndWell and Form5.ca / Formin5.com)

PEIDoctor.com is operated by EndWell Management Inc., a Prince Edward Island company providing non-clinical management, technology, administrative and healthcare-coordination services. Where a service involves a physician or other regulated healthcare professional, the professional service is provided independently by that healthcare professional, who determines clinical appropriateness, exercises independent professional judgment and remains professionally accountable for the care provided. PEIDoctor does not provide privately paid access to publicly insured medical services as an alternative to the public healthcare system. Service eligibility, availability and applicable fees depend upon the particular service, the client's circumstances and applicable legal, contractual and professional requirements.Prince Edward Island, with in-person appointments available when appropriate. Including:​

Desination

Prince Edward Island as a Wellness & Visitor Support Destination

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-For Tourism, Hospitality & Destination Leadership Stakeholders.

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Prepared by EndWell Management Inc. (operating as PEIDoctor.com) May 2026.

EXECUTIVE SUMMARY

 

Prince Edward Island as a Wellness & Visitor Support Destination

A New Layer of Visitor Experience for Prince Edward Island

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Prince Edward Island’s tourism economy is entering a new phase—one where visitor expectations extend beyond hospitality, dining, and scenery into reassurance, wellbeing support, and seamless coordination of services during travel.

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PEIDoctor.com (EndWell Management Inc.) is introducing a private-pay, non-emergency visitor support coordination model designed to integrate thoughtfully within PEI’s existing healthcare and hospitality ecosystems.

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This initiative is built to complement, not replace, publicly funded healthcare services, and to operate fully within applicable Canadian and provincial regulatory frameworks and professional licensing requirements.

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GLOBAL CONTEXT

The Rise of Wellness-Focused Travel

The global wellness economy continues to expand rapidly. The Global Wellness Institute estimates it reached approximately $6.8 trillion USD (2024) and is projected to grow at approximately 7%+ annually through 2029, approaching nearly $10 trillion USD.

This growth reflects a structural shift in traveler expectations

Modern visitors increasingly seek:

  • Reduced friction in accessing support services

  • Clarity and reassurance during travel

  • Preventive and wellness-oriented experiences

  • Calm, restorative environments

  • Seamless coordination when needs arise

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Parallel trends in Canadian healthcare—such as increasing physician workload and time constraints per consultation (as noted in public Canadian Medical Association discussions)—have further amplified demand for structured, non-emergency coordination and guidance models. The Canadian Medical Association has noted increasing physician workloads, which can result in shorter consultations, while patients express a desire for more time and clear communication with healthcare providers. Many Canadians are also increasingly turning to concierge-style coordination models that include privately paid nursing and patient support services.

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INDUSTRY SHIFT

Wellness Is Now Part of Destination Competitiveness

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Leading global destinations are already integrating wellness into hospitality ecosystems, including:

  • Le Monastère des Augustines / Spa Eastman (Quebec)

  • Mountain Trek Fitness Retreat (British Columbia)

  • Sparkling Hill Resort & Spa (British Columbia)

  • Fairmont Banff Springs & Canadian Rockies region

  • Grail Springs Wellness Retreat / Ste. Anne's Spa (Ontario)

Internationally, wellness tourism is strongest in:

  • Preventive & longevity travel

  • Recovery and restorative stays

  • Mental wellness and burnout recovery

  • Executive performance travel

  • Immersive experiences

  • Concierge-style coordination services

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These models demonstrate a clear direction: Wellness is no longer an add-on—it is part of destination infrastructure.

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PRINCE EDWARD ISLAND CONTEXT

PEI Tourism Opportunity (2026 Outlook)

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Prince Edward Island welcomed approximately 1.87 million non-resident visitors in 2025 (Tourism PEI estimates).

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While detailed breakdowns vary, key source markets include:

  • United States (largest international segment)

  • United Kingdom and Western Europe

  • Growing interest from Asian markets including China and Japan

Estimated international visitation range (conservative planning estimate):

  • United States: ~128,000–190,000

  • Europe (UK, Germany, France, others): ~45,000–70,000

  • China: ~4,000–7,000

  • Japan: ~3,000–6,000

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As destinations become more competitive, visitor decision-making increasingly includes:

  • Ease of navigation

  • Confidence in local support systems

  • Access to reassurance during unexpected needs

  • Overall “peace of mind” experience design

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This creates a meaningful opportunity for PEI to strengthen its positioning as a restorative, visitor-supportive destination.

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EMERGING OPPORTUNITY

The Hospitality + Wellness Integration Gap

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Across premium destinations, a clear pattern is emerging:

Visitors increasingly expect light-touch, discreet, non-emergency support coordination integrated into their stay experience.

Typical visitor needs include:

  • Non-emergency healthcare navigation

  • Prescription continuity support

  • Pharmacy coordination assistance

  • General health reassurance while travelling

  • Clarity Visits™ -sessions provide a calm, private setting for general health-related conversation, educational information

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PEIDOCTOR MODEL

The Role of PEIDoctor.com

PEIDoctor.com (EndWell Management Inc.) provides private-pay, non-emergency healthcare coordination and visitor wellness support services designed specifically for hospitality environments.

The model is intended to:

  • Support, not replace, provincial healthcare systems

  • Operate within applicable Canadian and PEI regulatory frameworks

  • Respect all professional licensing and clinical boundaries

  • Direct all emergencies to appropriate emergency services (e.g., 911 or hospital ERs)

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Core Service Areas:

  • Visitor healthcare navigation and coordination

  • Non-emergency consultation pathways (Consults and Clarity Visits™)

  • Prescription continuity coordination (where appropriate)

  • Pharmacy and service navigation support

  • Hospitality-integrated visitor assistance

  • Coordination of private-pay nursing support

 

 

VALUE TO HOSPITALITY PARTNERS

Why This Matters for Hotels, Resorts & Operators

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1. Enhanced Guest Experience

  • Improves visitor confidence during their stay

  • Reduces uncertainty in non-emergency situations

  • Provides discreet access to structured support

  • Strengthens overall guest satisfaction and trust

 

2. Operational Support

  • Reduces front desk and concierge burden

  • Provides clear referral pathways for health-related inquiries

  • Adds consistency in guest support handling

 

3. Premium Positioning

  • Supports wellness-oriented brand positioning

  • Enhances appeal to high-value guest segments:

    • Executives

    • Extended-stay visitors

    • Wellness travellers

    • Retirees and couples

  • Strengthens shoulder-season differentiation strategies

 

4. Alignment with Industry Direction

  • Complements current offerings

  • Enhances PEI’s positioning as a restorative destination

  • Supports experiential hospitality trends without operational complexity

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STRATEGIC IMPACT FOR PEI

Long-Term Destination Development Opportunity

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With thoughtful integration, PEI can strengthen its competitive position in:

  • Wellness and restorative travel

  • Executive recovery stays

  • Nature-based retreat experiences

  • Preventive wellness tourism

  • Extended-stay experiential travel

 

Potential future programming directions may include:

  • “Clarity Stay” wellness packages

  • Executive reset and recovery retreats

  • Couples wellness experiences

  • Nature-integrated wellbeing journeys

 

All concepts would remain aligned with Canadian healthcare regulations and hospitality frameworks.

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A New Layer of Destination Confidence

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This initiative reflects the convergence of:

  • Hospitality

  • Wellness tourism

  • Visitor experience design

  • Non-emergency healthcare coordination

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It is not medical tourism, nor a substitute for public healthcare systems.

Instead, it introduces a structured, regulated, private-pay coordination layer designed to improve visitor confidence and reduce friction in non-emergency situations.

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Clarity • Convenience • Wellness • Continuity of Care

 

 

CLOSING

All ownership and participating healthcare professionals associated with EndWell Management Inc. (PEIDoctor.com) are Prince Edward Island residents with a long-term commitment to the province’s sustainable tourism growth and economic wellbeing.

We warmly invite interested stakeholders to reach out to us for more information or to discuss this opportunity further. Please feel free to call us at 902-316-1550. We look forward to speaking with you.

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Marius Croeser

Director
EndWell Management Inc.

902 316 1550 / info@EndWellPEI.com

https://www.EndWellPEI.com/

https://www.PEIDoctor.com/

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ADDENDUM — SOURCES & DISCLAIMERS

Data Sources (Referenced for Context Only):

  • Global Wellness Institute (2024–2025 estimates) / Official Press Release: The Global Wellness Economy Hits a Record $6.8 Trillion and Is Forecast to Reach $9.8 Trillion by 2029 (November 19, 2025)

  • Tourism PEI / Government of Prince Edward Island visitation data (2025)

  • Canadian Medical Association public reporting and commentary

  • Health PEI public information resources

  • Travel behaviour studies including industry insurance and tourism surveys

 

IMPORTANT DISCLAIMER

This document is provided for informational and strategic discussion purposes only.

  • It does not constitute a prospectus or investment solicitation

  • It does not provide medical advice or clinical instruction

  • It does not guarantee outcomes or regulatory approvals

  • It does not replace public healthcare services or emergency care

  • All services described are private-pay and subject to applicable Canadian and provincial laws and professional regulations

  • All emergencies must be directed to appropriate emergency services (911 or hospital emergency departments)

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