Frequently Asked Questions

 

Where is this service available?

Form5.ca coordinates eligible uninsured medical-form services across Atlantic Canada. Availability depends on your request, the physician’s licensing and your physical location when an appointment takes place.

 

Can I speak with a doctor before submitting my form?

Yes. Book a Medical Forms Guidance Consultation with Dr. Janine Karpakis to discuss your form requirements, understand what information may be needed and identify your next steps.

Appointments are available Monday–Thursday, 4:30–8:30 p.m. Atlantic Time, subject to availability. The fee and service details are shown in Jane before booking.

This paid guidance appointment does not include an insured medical assessment or form completion.

 

How do I start if I already have my form?

Choose Standard Review — CA$44.85, tax included, or Priority Review — CA$80.50, tax included, and book directly through Jane.

After booking, receive and complete your Medical Form Intake, then securely upload your form and supporting documents through your patient portal.

You only need to book one starting option. A guidance consultation is optional.

 

What does the review fee cover?

The starting fee covers the selected physician review service. The physician considers your form and supporting information to determine whether the documentation can be completed or whether further information or assessment is needed.

Any additional work and fees are explained before you agree to proceed.

 

How quickly will my request be reviewed?

Timing depends on your selected option and receipt of your completed intake, required documents and payment. Check the current service details in Jane before booking.

Priority Review provides priority processing of your review. Form completion may take longer if additional records, clarification or a separate assessment are needed. Priority does not guarantee completion by your deadline.

 

Will I need an appointment?

Not always. Some forms can be completed using sufficient existing records and supporting documentation.

Other requests may require a separate virtual or in-person assessment. Any additional work and fees will be explained before you agree to proceed.

If you would prefer to discuss your requirements first, choose a Medical Forms Guidance Consultation.

 

What documents should I provide?

Where available and relevant, upload:

• Your blank medical form, including every page.

• Instructions from the employer, insurer or organization requesting it.

• Relevant medical reports and specialist letters.

• Relevant test results, imaging reports and medication information.

• Your submission deadline.

For a guidance consultation, provide what you have and explain what you need help with. Please upload medical documents through the secure portal.

 

Does payment guarantee that my form will be completed?

No. The physician must have sufficient information and be able to support the documentation medically. Payment covers the selected guidance or review service; it does not guarantee a completed form, signature or approval of an application or claim.

 

Is every medical form eligible for private payment?

No. Some forms or related services are covered by a public plan or another funding program. Eligibility and applicable funding must be checked before privately paid work proceeds.

 

How is my information protected?

Medical documents are submitted through the secure intake and patient portal process. Please review the privacy and consent information provided during intake.

Use the secure portal for medical documents rather than ordinary email, text messages or social media.